Delivery
WE SEND PARCELS ALL OVER THE WORLD!!!!!
We have tried to keep this as simple and affordable as possible.
SHIPPING GERMNY
- Delivery within Germany is 4.90 Euro
- FREE Delivery within Germany for all orders over 100.00 Euro
SHIPPING EUROPE
- Europe Zone 1: Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Austria, Poland, Czech Republic
- Orders up to 3 kg 11.00 €
- Orders up to 5 kg 15.00 €
- Orders up to 10 kg 20.00 €
- Orders up to 15 kg 24.50 €
- Orders up to 20 kg 29.00 €
- Orders up to 25 kg 33.50 €
- Europe Zone 2: Andorra, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary, Vatican City
- Europe Zone 3: Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Malta, Portugal, Romania
This scale is valid for Europe Zones 2-3:
- Orders up to 3 kg 13.50 €
- Orders up to 5 kg 17.00 €
- Orders up to 10 kg 22.00 €
- Orders up to 15 kg 26.50 €
- Orders up to 20 kg 31.00 €
- Orders up to 25 kg 35.50 €
- Non-Europe Zone 3: Albania, Belarus, Bosnia-Herzegovina, Faroe Islands, Greenland, Iceland, Northern Macedonia, Montenegro, Norway, Republic of Moldova, Serbia, Ukraine
- Orders up to 3 kg 18.00 €
- Orders up to 5 kg 22.00 €
- Orders up to 10 kg 28.00 €
- Orders up to 15 kg 34.50 €
- Orders up to 20 kg 41.00 €
- Orders up to 25 kg 47.50 €
- Non-Europe Zone 4: Algeria, Egypt, Georgia, Israel, Lebanon, Morocco, Russian Federation, Syria, Tunisia, Turkey
- Orders up to 3 kg 28.00 €
- Orders up to 5 kg 31.50
- Orders up to 10 kg 39.00 €
- Orders up to 15 kg 46.00 €
- Orders up to 20 kg 54.00 €
- Orders up to 25 kg 61.00 €
SHIPPING UNITED KINGDOM
- Orders up to 3 kg 12.00 GBP
- Orders up to 5 kg 14.00 GBP
- Orders up to 10 kg 18.00 GBP
- Orders up to 15 kg 22.00 GBP
- Orders up to 20 kg 26.00 GBP
- Orders up to 25 kg 30.00 GBP
UK customers do not have to pay German VAT on their order. If you register with a UK delivery address in the shop, all products are shown without German VAT. For delivery to UK, additional customs duties, taxes and fees apply. You can find further information on customs duties at ec.europa.eu and on import tax at auskunft.eztonline.de.
SHIPPING SWITZERLAND & LIECHTENSTEIN
- Orders up to 3 kg 16.00 €
- Orders up to 5 kg 18.00 €
- Orders up to 10 kg 21.50 €
- Orders up to 15 kg 23.00 €
- Orders up to 20 kg 25.00 €
- Orders up to 25 kg 27.50 €
Swiss customers do not have to pay German VAT on their order. If you register with a Swiss delivery address in the shop, all products are shown without German VAT. For delivery to Switzerland, additional customs duties, taxes and fees apply. You can find further information on customs duties at ec.europa.eu and on import tax at auskunft. eztonline.de and, specifically for Switzerland, at xtares.admin.ch.
SHIPPING WORLD WIDE (REST OF THE WORLD)
- Orders up to 3 kg 36 €
- Orders up to 5 kg 43 €
- Orders up to 10 kg 60 €
- Orders up to 15 kg 76 €
- Orders up to 20 kg 93 €
- Orders up to 25 kg 110 €
If you have any queries please don't hesitate to get in touch. Drop us an email at hello@myshinyshop.com or call us on +49 (0) 174 171 8005. We are here to help make life easier!
DELIVERY TIMES
- We aim to dispatch orders super-fast - within 24 hours from our warehouse in Germany. So you can enjoy your order as soon as possible.
- We will send an initial email confirming your order and then a further email confirming dispatch of your order along with your order reference number.
- Standard deliveries take 3 to 5 working days. Deliveries to Europe usually take 3 to 6 working days. Deliveries to the Rest of the World usually take 5 to 12 working days. Our estimated delivery times do not account for any potential delays due to customs.
- Need it faster? Simply drop us an email at hello@myshinyshop.com or even better call us on +49 (0) 174 1718005 and we will let you know if we can find a sneaky solution for a faster delivery.
IMPORT DUTY and VAT for deliveries outside of the EU
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If you are shopping from outside the EU, then import duties may or may not apply in your country - For example in some regions if your order is below a certain value then import charges are not applied, however this varies widely between countries and it is the responsibility of the receiver to cover these costs if they do apply.If you are unsure what the regulations in your region area are, and you would like to know if additional import charges apply, then we would recommend contacting your local customs or Tax office who should be able to advise you on the specific regulations and import costs that may apply in your country.
RETURNS
- You can return unused, undamaged and not assembled (in the case of furniture, bicycles, outdoor toys and wooden shops) items with the original label and packaging within 14 days from delivery. Please send us as an e-mail to hello@myshinyshop.com with your order number and the product you would like to return.
- For orders from Germany we offer free returns. We will send you a return label via e-mail upon receiving your request. Please note: If the value of your initial order falls below 100 Euro due to your return, we will charge the initial shipping costs of 4.90 Euro.
- For all other countries the costs for the return shipment will not be covered by us. Please send your return parcel to: My Shiny Shop, Silke Haupt, Parkstraße 3, 61462 Königstein, Germany. If you would like to return your order from a Non-EU-Country, please enclose a copy of the invoice, mark the item you are returning and clearly state that it is a return. Shipments without invoice or return note will be custom-cleared again and therefore not accepted by us. In case you receive a damaged product (we are sooo sorry if that happens....) we will refund the cost of the product, you can keep the product but there will be no refund of the shipping cost.
- Once we received your return, we will refund the corresponding amount within 14 days to your initial payment method.